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Terms & Conditions

These Terms & Conditions apply to all purchases made on www.amrika.co.uk. By placing an order, you agree to the terms outlined below.

1. About Us

“Amrika”, “we”, “our” or “us” refers to Amrika Ltd, a company incorporated in the UK. “You” or “your” refers to the customer.

Customers must be 18 years or older to place an order. If you are under 16, you must obtain permission from a parent or legal guardian before registering or making a purchase.

2. Placing an Order

  • Orders are submitted via www.amrika.co.uk. Adding items to your cart does not reserve them.

  • A contract is formed once your payment is accepted and you receive an email confirmation.

  • We reserve the right to decline orders for reasons including (but not limited to): item unavailability, payment issues, pricing errors, or suspicious activity.

 

3. Account Responsibility

If you create an account, you are responsible for keeping your login information secure. Please notify us immediately of any unauthorised use of your account.

 

4. Payment

  • We accept Visa, Mastercard, American Express, Apple Pay and Google Pay.

  • Prices are shown based on your location and charged in the relevant currency.

  • Additional costs such as delivery, taxes, or customs duties are not included unless stated at checkout.

  • Payments are processed via Shopify’s secure payment system. We are not responsible for any unauthorised access unless due to our negligence.

5. Delivery

  • Delivery timelines are provided on each product page and are estimates only.

  • Some items may be dispatched separately.

  • You will receive tracking information once your order is shipped.

  • If no one is available to receive the delivery, the courier will leave instructions for redelivery or collection.

  • Amrika is not responsible for items that don’t reach the delivery or return address. Please check all address details carefully before placing or returning an order. If an item is returned to us due to an incorrect address or missed delivery, it won’t be eligible for a refund or store credit. We can resend it only if you request and pay for redelivery in writing

6. Products

  • Many of our garments are handmade or hand-finished, often in India and other regions. These pieces may have slight irregularities and may differ slightly from images shown online—this is part of their unique, handcrafted nature, not a fault.

  • Items with hand embroidery, hand detailing, or delicate fabrics like chiffon or georgette are more fragile and may be prone to pulls or damage. These garments are not intended for heavy or rough wear.

  • If you wish to return an item due to a colour discrepancy, please clearly state this in your return request.

  • Items must be returned in their original condition and packaging.

7. Tailored & Custom Orders

  • Custom orders are made to your submitted measurements. We are not responsible for fit issues resulting from incorrect information provided by you.

  • Custom items are non-refundable and non-exchangeable.

  • Extended production and delivery times may apply.

8. Returns & Refunds

  • To initiate a return, contact us within 24 hours of receiving your item via atyourservice@amrika.co.uk.

  • Items must be returned within 14 days, unworn, with tags and original packaging.

  • Returns received outside this timeframe or in non-original condition will not be accepted.

  • A £15 return fee per item will be deducted from your refund.

  • Shipping fees, duties, and taxes are non-refundable.

  • Refunds may take 7–10 business days and are issued to your original payment method.

  • We do our best to show all items as accurately as possible. However, colours may look different on different screens. If you're returning an item because of a colour issue, please mention this in your refund email.

  • Hosiery, lingerie, and swimwear must be returned in unopened, undamaged packaging with hygiene seals still attached. These items should only be tried on over your own underwear. We cannot accept returns that have been worn or are soiled.

9. Gift Cards

  • Digital gift cards are valid for 12 months and can only be redeemed on www.amrika.co.uk.

  • Gift cards are non-refundable and cannot be exchanged for cash.

  • If your order is less than the gift card value, the remaining balance will be stored as account credit.

10. Promotions & Discounts

  • Promo codes must be applied at checkout and may not be combined.

  • All sale and discounted items are final sale and are not eligible for return or refund.

  • Price adjustments are not offered on past purchases.

11. Limitation of Liability

  • Our liability is limited to the amount you paid for your purchase.

  • We are not responsible for:

    • Indirect, unforeseeable, or incidental damages

    • Losses caused by misuse or issues beyond our control (e.g., delivery delays, customs restrictions)

12. Force Majeure

We are not liable for failure to perform or delays due to circumstances beyond our control, including natural disasters, strikes, war, pandemics, or internet outages.

13. Website Content & IP

  • All content on our website and social media belongs to Amrika and cannot be reused without permission.

  • We are not responsible for third-party websites linked on our site.

 

15. Governing Law

All purchases and disputes are governed by UK law.

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For further information about our terms and conditions, please get in touch with our customer support team at atyourservice@amrika.co.uk

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