This document is for all customers making purchases on www.Amrika.com
Please read the following terms and conditions before completing your order.
- 'We', 'us' or 'our' means Amrika, LTD an company incorporated under UK laws whose registered address is Solar House, 282 Chase Road, London, N14 6NZ
- 'You' or 'your' means the client or customer
- If you are under 16 you must obtain permission from your parents or guardians before you register or buy anything from Amrika.
- Amrika reserve's the right only to accept orders from people over 18.
- Amrika takes no responsibility for the services or products that are sold or supplied by third party vendors, which include the designers we stock.
- Amrika makes no warranty to their end users for the quality, safety, usability, or other aspect of a product or service that is supplied by a designer and/for some services or activities that involve potential bodily harm, and for those activities.
- Amrika takes no responsibility for the service or activity being offered, and the End User takes responsibility for his or her own actions in utilising those services.
1.1 If you buy goods on our site you agree to be legally bound by this contract.
1.2 You may only buy goods from our site for non-business reasons.
1.4 This contract is only available in English. No other languages apply currently.
2 Ordering goods from us
2.1 Below, we set out a legally binding contract between you and us.
2.2 You are responsible for obtaining and maintaining any computer hardware or other equipment needed for access to and use of the website and all charges related there to. We are not liable for any damages to your equipment resulting from the use of this website or our social media.
2.3 In order to complete your purchase, you need to set up an account and register on the site. The password provided is to be kept secure by you and you must notify us of any breach of security or unauthorised use of your account which you notice. Likewise we will notify you through email if we notice any unusual activity.
2.4 You can place an order on our website by adding your selected item(s) to your shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer. These may be saved in your basket for a 14 day max period, so please make sure to refresh your basket before purchasing if needed. Please read and check your order carefully before submitting it.
2.4.1 When your order is placed (i.e. when you click on "Pay or Buy"), we will confirm shipment by email. This officially starts our contact and at which point you agree and understand that all communications with us are shared through electronic records. You consent to receive communications via electronic records from us periodically and as of when required. We will community you by email at all times but you can remove yourself from our mailing list at any time.
2.4.2 We retain the right to not accept your order, which maybe for the following reasons:
(a) the goods are no longer available;
(b) there was a problem authorising your payment;
(c) you are not allowed to buy the goods from us for legal reasons;
(d) the designer does not want us to sell the item or it is no longer available;
(e) you have ordered too many goods which are similar and appear as an error;
(f) there has been a mistake on the pricing or description of the goods.
3.1 Once you have placed an order, this cannot be cancelled at any stage. The contract is completed on receipt of the order and to clarify this bond, you will receive a confirmation email.
3.2 We will deliver your items using our own delivery methods, which may differ for each designer and may be sent by them or us directly.
3.3 The estimated date for delivery of the goods is set out in the dispatch email. This date is an estimate only and we do not guarantee to deliver the goods on that date. Please note that delivery timelines may be extended due to the onset of COVID-19 or during busy sales periods.
3.4 Deliveries may need to be signed for by a person at the provided address and this person must be over 18 years old and show conclusive evidence that the signed-for goods have been delivered to you at that address.
3.5 If no one is available to accept the delivery at your chosen address, the courier should leave a card advising of a delivery attempt and how to contact them if needed. Please note some orders may require a signature upon receipt.
3.6 If for any reason we can not deliver your goods, we will;
3.6.1 let you know through email;
3.6.2 cancel your order and confirm this information through email;
3.6.3 give you a refund if we deem required;
3.6.4 we may deliver your goods in instalments and product availability.
4.1 We accept the following payment methods; Visa, master card, maestro and American express and we do not accept any other method of payment. However we do use Apple and Google Pay for ease of use.
4.2 With reason, we ensure that the information you provided is always kept secure by using a safe payment system powered by Shopify. However, in the absence of negligence on our part we will not be legally responsible, for any loss that you may suffer if a third party gains unauthorised access to any information given to us but we will compensate where we deem applicable.
4.3 Upon order confirmation, your credit card or debit card will be charged.
4.4 The price of the items is in the currency shown at the checkout and is based on your geolocation preference. You are responsible for any charges that your payment card provider may apply for making payment in that currency and we can't change this after the item has been purchased.
4.5 The price of the items does not include the price of delivery, or customs, taxes or duties. Only standard delivery charges will be shown separately at checkout and detailed within the invoice on your confirmation email.
5 Nature of the goods
5.1 Throughout the Amrika website, there may be small differences between the weights, sizes and measurements of items. We retain the right to update these details as necessary at anytime in order to ensure they are shown correctly.
5.2 Across our website, Amrika ensures that all items are displayed accurately. However, as computer monitors, tablets and mobile devices vary around the world, we cannot guarantee that your monitor's display of a colour will be completely accurate. If you wish to return your order for this reason, please state this within your refunds email.
5.3 Many of our garments are hand finished or hand made in India and made around the world. By their nature these garments may exhibit small irregularities and may vary from examples shown on the website; this is not a manufacturing fault but a unique statement that defines your bespoke piece. Please note, that garments featuring hand embroidery or hand finishing or incorporating fabrics such as chiffon and georgette are by their nature susceptible to pulls and rips and are not designed for hard wearing.
5.4 The packaging of the goods may be different from that shown on the site but we require all items and we require all returns are sent in this original care.
6 Custom Orders
6.1 Yes we can arrange custom sizes on certain products. In order to find out if any item can be customised, please get in touch with us at email@example.com and send us the item you wish to have customised, with your measurements provided within inches.
6.2 Refer to our 'how to measure chart' if you need help with this process. Please note Amrika is not held responsible for any sizing or customisable issues as we will be going by your measurements.
6.3 We recommend having somebody on hand to help as it may make the measuring process easier and more accurate.
6.4 Note all customised pieces cannot be returned or refunded and maybe have a different associated price, which will be provided before purchase based on the measurements and customised details requested.
6.5 The dispatch time may also be extended with these items as they are made to order and likely to take longer.
7.1 In order to process your return, please email us at firstname.lastname@example.org with your order number which can be found on your original confirmation email or account profile and reason for return, so we can complete this for you...
7.2 Please send your package back within 14 days of receiving your order, with the original packaging and labels. Please send the package to this address; Amrika, 43 Highbridge Street, Waltham Abbey, EN9 1BD
7.3 Returns made outside of this specified window are not accepted for return as we have a strict 14 day policy.
7.4 If we receive any items with their tags removed, appear visibly worn or are outside the return window, we will notify you that you have not compiled with our Delivery and Returns policy and ask that you arrange shipping of your order back to your address at your own cost within 14 days.
7.5 Amrika reserves the right to refuse any returns that do not comply with our Delivery and Returns Policy.
7.6 Please note that any custom orders cannot be returned.
7.7 Disclaimer: we request all orders be checked thoroughly within 24hrs of receiving goods. We will not be liable for any damages reported beyond this point.
7.8 You will be notified by email once we have received your return and it has been processed. Refunds can take up to 7-10 working days to show on your account profile and you will be refunded the price you paid for the goods excluding delivery costs, customs or taxes by the method used to make payment.
7.9 Please note that shipping, handling charges and taxes paid are not refundable. We do not offer free returns unless your item has arrived faulty and photograph evidence has been provided within a 24 hour window.
7.10 Kindly ensure returns items are packaged well, are prepaid and insured in case of damage during transit. Please remember to save proof of delivery and any custom or tax charges you may have paid for future use.
7.11 All sale/discounted items are sold as seen in accordance with the prices listed by Amrika, even if they are stated differently on a designer or third party website.
7.12 For details on which items qualify for a refund, please read our Delivery and Returns Policy.
7.13 You will need to cover the cost of your return back to us if there are no faults with your item. We recommend using a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.
8 Finished Contract
8.1 If this contract is ended for whatever reason, it will not affect our right to receive any money for which you owe to us for a confirmed purchase and we reserve the right to pursue this debt until this is resolved.
9 Our Limited responsibility
9.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for:
9.1.1 Losses that are not foreseeable to us when the contract was formed; or
9.1.2 That were not caused by any breach on our part;
9.1.3 Business losses, such as liquidation
9.2 Our whole liability to you in connection with your purchase is limited to the amount that you paid.
10.1 We will try to resolve any disputes received through email@example.com with you quickly and efficiently,
10.2 If you are unhappy with the items, our service, or any other matter, please contact us by email.
10.3 If you want to take court proceedings, the courts of the UK will have exclusive jurisdiction in relation to this contract, but we request you contact us by email before this stage so we can avoid such situations.
10.4 UK law will govern this contract and any claims or disputes arising out of our in connection with it (including non-contractual claims and disputes).
11.1 "Content" is defined as any graphics, photographs, videos or blog posts.
11.2 We remain rights for all content including imagery, sounds, music, video, audio or text on this site and across our social media.
11.3 We do not promise that our content is accurate or error-free on this site or across our social media channels.
11.4 We cannot guarantee that our content or Shopify which we use to power the website, are free of viruses or other harmful components. We recommend that all uses have virus software installed accordingly and we do our best to monitor these issues at all times.
11.5 Our website and social media may provide links to other sites or resources. We have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse, and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
11.6 Your use of the website or our social media and its content grants no rights to you in relation to any intellectual property rights, which includes;
11.6.1 Third party trademarks;
11.6.2 Designs or Graphics.
11.6.3 Related intellectual property rights mentioned or those displayed are protected by national intellectual property and other laws and international treaty provisions.
11.6.4 Any reproduction or redistribution of our content is prohibited and may result in civil and criminal penalties which we will notify once recognised by email.
12 Third party rights
12.1 No one other than a legal third party has any right to enforce any term of this contract.
13 Our Right to Amend Terms
13.1 We reserve the right to change these terms and conditions from time to time and we encourage you to revisit this page before confirming any purchase.
13.2 Any changes made are effective immediately upon posting to the website.
13.3 We may notify you when such changes are made by email but we remain this right at all times and may choose not to contact you unless we deem necessary.
13.4 Your continued use of the website or our social media channels constitutes your agreement to all such terms and conditions laid out on this page.
13.5 We may, with or without notice, terminate any of the rights granted by these terms and conditions.
13.6 As a customer, you agree to comply with any termination or other notices, including, as applicable, by ceasing all use of the website and our social media channels.
14 Discounts & Promotions
14.1 From time to time, Amrika may offer discounts for the items listed on our website, which maybe promoted either on the website directly, through email marketing or on our social media channels.
14.2 Amrika always reserves the right to change these discounts or promotions.
14.3 You can activate such discounts or promotions by entering the code in the box provided at checkout, which needs to be done before confirming your order.
14.4 Kindly note most codes may include an expiry date or use variant, which Amrika remains the right to change at anytime.
14.5 We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.
14.6 Once an item has been purchased at a discounted sale price, no further price adjustment will be offered should the item be further marked-down / marked-up.
14.7 Promotion codes are non-transferable and there is no cash or credit alternative at any stage for these codes if they are expired which can be done at any time, based on our preference.
14.9 Furthermore, a code cannot be used in conjunction with any other promotion codes or discounts and must be redeemed by the date published, if provided.
14.10 Please also note that all sale items are final and non-refundable.
15 Indemnity and circumstances beyond control
15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside of our reasonable control.
15.2 A Force Majeure Events includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following;
15.2.3 Other industrial action such as; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation of war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of Railways, Shipping, Aircraft, Motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks, the acts decrees, legislation, regulations or restrictions of any government; and pandemic or epidemic.
15.2.4 Our performance under any contract is deemed to be suspended for the period that the Force Majeure event continues, and we will have an extension of time for performance for the duration of that period.
15.2.5 We will use our reasonable endeavors to bring the Force Majeure event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
16. Digital Gift Card
16.1 Digital Gift cards are valid for 12 months from the date of purchase.
16.2 If you have purchased this for someone else, please kindly forward the confirmation email which will contain your gift card details, to their contact details.
16.3 Gift cards can be redeemed against all products listed on www.amrika.co.uk 24 hours a day, seven days a week.
16.4 Gift cards are non-transferable, can only be redeemed on www.amrika.co.uk and not on any other site owned or controlled by Amrika or any of its affiliates.
16.5 Gift cards cannot be exchanged for cash or other products.
16.6 If your order total is less than the value of the gift card, the remaining balance will be credited to your account as store credit and will be redeemed against subsequent orders. You may check your gift card balance online via your “My Account” page.
16.7 If you do not have an account on www.amrika.co.uk ,we will set up a temporary account for you to hold any remaining Gift Card balance as store credit which can then be redeemed against your next purchase on www.amrika.co.uk.
16.8 In order to access this temporary account, you will need the email which you used when placing your order using the Gift Card, and then you will need to follow the “reset password” instructions to set a new password in order to access the account.
16.9 If your order exceeds the value of the Gift Card and you have existing store credit on your account, this will automatically be redeemed to cover the remaining balance. Otherwise, if your order exceeds the value of the Gift Card and you do not have any existing store credit on your account, the remaining balance must be paid by credit or debit card.
16.10 If you return products you have purchased using a gift card, the refund will be credited to your account as store credit and will be redeemed against subsequent orders. You may check your store credit balance online via your “My Account” page. If you do not have an account on www.amrika.co.uk, we will set up a temporary account and issue your refund as store credit which can then be redeemed against your next purchase on www.amrika.co.uk.
16.11 In order to access this temporary account, you will need the email which you used when placing your order using the Gift Card, and then you will need to follow the “reset password” instructions to set a new password in order to access the account.
16.12 All purchases made using our gift cards are subject to the terms and conditions listed on this page and we reserve the right to amend these terms and conditions at any time.
For further information about our terms and conditions, please get in touch with our customer support team at firstname.lastname@example.org