This document is for all customers making purchases on  

Please read the following terms and conditions before completing your order.

Contract Summary:

  • 'We', 'us' or 'our' means Amrika, LTD an company incorporated under UK laws whose registered address is available upon request.
  • 'You' or 'your' means the client or customer
  • If you are under 16 you must obtain permission from your parents or guardians before you register or buy anything from Amrika.
  • Amrika reserve's the right only to accept orders from people over 18.
  • Amrika takes no responsibility for the services or products that are sold or supplied by third party vendors, which include the designers we stock. 
  • Amrika makes no warranty to their end users for the quality, safety, usability, or other aspect of a product or service that is supplied by a designer and/for some services or activities that involve potential bodily harm, and for those activities.
  • Amrika takes no responsibility for the service or activity being offered, and the End User takes responsibility for his or her own actions in utilising those services.

1 Introduction

1.1 If you buy goods on our site you agree to be legally bound by this contract.

1.2 You may only buy goods from our site for non-business reasons.

1.4 This contract is only available in English. No other languages apply currently.

2 Ordering goods from us

2.1 Below, we set out a legally binding contract between you and us.

2.2 You are responsible for obtaining and maintaining any computer hardware or other digital equipment needed for access to and use of the website, all charges related to this access are your responsibility as the customer. We are not liable for any damages to your equipment resulting from the use of this website or our social media however for concerns about site safety, please feel free to email us;

2.3  In order to complete your purchase, you may need to set up an account and register on the site. The password provided is to be kept secure by you and you must notify us of any breach of security or unauthorised use of your account which you notice so we can help amend if needed and within our ability. We will notify you through email if we notice any unusual activity on your account.

2.4 You can place an order on our website by adding your selected item(s) to your shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer. These may be saved in your basket for a 14 day max period, so please make sure to refresh your basket before purchasing if needed. Please read and check your order carefully before submitting it.

2.4.1 When your order is placed (i.e. when you click on "Pay or Buy"), we will confirm shipment by email. This officially starts our contact and at which point you agree and understand that all communications with us are shared through electronic records or otherwise made apparent through these terms. You may consent to receive communications via electronic records from us. You can remove yourself from our mailing list at any time. 

2.4.2 We retain the right to not accept your order, which maybe for the following reasons:

(a) the goods are no longer available;

(b) there was a problem authorising your payment;

(c) you are not allowed to buy the goods from us for legal reasons;

(d) the designer does not want us to sell the item or it is no longer available;

(e) you have ordered too many goods which are similar and the order appears as an error;

(f) there has been a mistake on the pricing or description of the goods.


3 Delivery

3.1 Once you have placed an order, this contract is completed on receipt and you will receive a confirmation email. 

3.2 We will deliver your items using our own delivery methods, which may differ for each designer and item.

3.3 The estimated date for delivery of the goods is set out within each product page on the website. These times are an estimate only and we do not guarantee to deliver the goods on that date. Please note that delivery timelines may be extended due to the onset of COVID-19 or during busy sales periods. 

3.4 Deliveries may need to be signed for by a person at the provided address and this person must be over 18 years old and show conclusive evidence that the signed-for goods have been delivered to you at that address.

3.5 If no one is available to accept the delivery at your chosen address, the courier may leave a card advising of a delivery attempt and how to contact them if needed. 

3.6 If for any reason we can not deliver your goods, we will; 

3.6.1 let you know through email an update based on the tracking number provided;

3.6.2 cancel your order once it's been sent back to us and confirm this information via email;

3.6.3 give you a refund if we deem required and once the item has been sent back to us;

3.6.4 we may deliver your goods in instalments and product availability. 

4 Payment

4.1 We accept the following payment methods; Visa, master card, maestro and American express and we do not accept any other method of payment. However we do use Apple and Google Pay for ease of use. 

4.2 With reason, we ensure that the information you provided is always kept secure by using a safe payment system powered by Shopify. However, in the absence of negligence on our part we will not be legally responsible, for any loss that you may suffer if a third party gains unauthorised access to any information given to us but we will compensate where we deem applicable. 

4.3 Upon order confirmation, your credit card or debit card will be charged.

4.4 The price of the items is in the currency shown at the checkout and is based on your geolocation preference. You are responsible for any charges that your payment card provider may apply for making payment in that currency and we can't change this after the item has been purchased.

4.5 The price of the items does not include the price of delivery, or customs, taxes or duties. Only standard delivery charges will be shown separately at checkout and detailed within the invoice on your confirmation email.


5 Nature of the goods

5.1 Throughout the Amrika website, there may be small differences between the weights, sizes and measurements of items. We retain the right to update these details as necessary at anytime.

5.2 Across our website, Amrika ensures that all items are displayed accurately. However, as computer monitors, tablets and mobile devices vary around the world, we cannot guarantee that your monitor's display of a colour will be completely accurate. If you wish to return your order for this reason, please state this within your refunds email. 

5.3 Many of our garments are hand finished or hand made in India and made around the world. By their nature these garments may exhibit small irregularities and may vary from examples shown on the website; this is not a manufacturing fault but a unique statement that defines your bespoke piece. Please note, that garments featuring hand embroidery or hand finishing or incorporating fabrics such as chiffon and georgette are by their nature susceptible to pulls and rips and are not designed for hard wearing.

5.4 The packaging of the goods may be different from that shown on the site but we require all items and we require all returns are sent in this original care.


6 Custom Tailored Orders

6.1 We can arrange custom tailored items for selected designers. In order to place a customised order, please get select this variant option for your desired look when applicable. Once this order has been confirmed we will email you a form to fill out with your measurements within 24 hours. You must email us your measurements in inches within this time frame to ensure we can meet the required delivery deadlines. 

6.2 Please refer to our 'how to measure' page if you need help with this process at anytime. Kindly note Amrika is not held responsible for any sizing or customisable issues as we will be providing these to the designer based on the measurements you provided at all time.

6.3 We recommend having somebody on hand to help as it may make the measuring process easier and more accurate.

6.4 Note all custom tailored items cannot be returned or refunded and may require additional charges based on the designer policy, which will be provided before either before or after purchase. 

6.5 The dispatch time may also be extended with these items as they are made to order and likely to take longer.

7 Returns


7.1 In order to process a return, please email us within 24 hours of receiving your order at; with your order number which can be found on your original confirmation email or account profile along with a reason for return. Upon receiving this request within the required timeframe we will share our return details through. 


7.2 You then must return the package back to us within 14 days of receiving your order / the returns request with the original packaging and labels attached.


7.3 Returns made outside of these specified windows are not accepted.


7.4 If we receive any items without tags, appear visibly worn or damaged in any way and received outside the return window, we will notify you that you have not complied with our terms and ask that you arrange shipping of your order back to your address at your own cost, within the next 14 days.


7.5 Hosiery, lingerie and swimwear must be returned with the hygiene seals attached and in unopened and undamaged packaging, where applicable. Lingerie and swimwear must only be tried on over your own undergarments. We will not accept any returns that have been worn or are soiled.


7.6 We do not accept refunds or exchanges on made to order or customised pieces (where an item is made based on your measurements that you shared with us). These are final sale, non refundable and can not be exchanged. These are one-of-a-kind, unique pieces which align with our mission to be your go-to unique fashion discovery destination.


7.7 We do not accept refunds or exchanges on sale or discounted items. These are final sale. Some sale items are subject to 'wear and tear' conditions. Further imagery can be provided upon request in advance of any purchase for clarification. 


7.8 Amrika reserves the right to refuse any returns that do not comply with our terms. 


7.9 We also recommend that all orders are checked thoroughly within 24hrs when received and any potential issues must be reported to us via within this timeframe otherwise they will not be liable. Please note we will require photographic evidence to justify such claims. 


7.10 Refunds can take up to 7-10 working days but this depends on your bank and only made to the original payment method.


7.11 We charge a return cost which is £15 per item, this amount deducted from your final refund amount.


7.12 We do not cover the shipping cost of returns or your original delivery fee, including any tax or duties paid, is not included in your total refund amount. 


7.13 If your returned item(s) breach these terms and conditions we will deduct the necessary damage costs from your total refund amount.


7.14 We recommend you use a tracked service when sending back your return, as we are not responsible for lost, stolen or undelivered parcels. Any returns we do not receive will not be refunded. For further information please read the GOV UK advice on tax and returns here:


7.15 Please note that Amrika cannot accept responsibility for goods that fail to reach the provided Delivery or Returns Address. Therefore, we recommend you double check these details before you send or receive an order. All shipping addresses are the responsibility of the customer to enter correctly at checkout. All returned to sender items (i.e. items returned to Amrika due to reasons such as a customer's failure to accept delivery or incomplete shipping addresses provided) will not be eligible for refund or store credit. We would not re-attempt delivery in these cases unless requested and paid for by the customer pending written consent.


7.16 Please note that we monitor the number of returns made by customers and continued returns in breach of our T&Cs will be flagged and may, at our discretion, lead to future returns being refused.


7.17 We are advocates of slow fashion and our designers minimise waste and create limited stock runs with made to order pieces. With this approach, production time will vary from a few days to a few weeks. While dispatch time may vary by brand and by product, your piece(s) will be with you within the indicated time frame. To know the exact shipping times for the item(s) you would like to order, we advise that you check each individual product page ahead of completing your order.



8 Finished Contract

8.1 If these terms are ended for whatever reason, it will not affect our right to receive any money for which you owe to us for a confirmed / pre exisiting purchase and we reserve the right to pursue this debt until this is resolved. 


9 Our Limited Responsibility

9.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for:

9.1.1 Losses that are not foreseeable to us when the contract was formed; or

9.1.2 That were not caused by any breach on our part;

9.1.3 Business losses, such as liquidation

9.2 Our whole liability to you in connection with your purchase is limited to the amount that you paid.


10 Disputes

10.1 We will try to resolve any disputes received through with you quickly and efficiently.

10.2 If you are unhappy with our service at anytime please contact through

10.3 It is our understanding that UK law will govern this contract and any claims or disputes arising out of our in connection with it (including non-contractual claims and disputes).


11 Content

11.1 "Content" is defined as any graphics, photographs, videos or blog posts.

11.2 We remain rights for all content including imagery, sounds, music, video, audio or text on this site and across our social media.

11.3 We do not promise that our content is accurate or error-free on this site or across our social media channels.

11.4 We cannot guarantee that our content or Shopify which we use to power the website, are free of viruses or other harmful components. We recommend that all uses have virus software installed accordingly and we do our best to monitor these issues at all times. 

11.5 Our website and social media may provide links to other sites or resources. We have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse, and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.  

11.6 Your use of the website or our social media and its content grants no rights to you in relation to any intellectual property rights, which includes;

11.6.1 Third party trademarks;

11.6.2 Designs or Graphics.

11.6.3 Related intellectual property rights mentioned or those displayed are protected by national intellectual property and other laws and international treaty provisions.

11.6.4 Any reproduction or redistribution of our content is prohibited and may result in civil and criminal penalties which we will notify once recognised by email.


12 Third party rights

12.1 No one other than a legal third party has any right to enforce any term of this contract.


13 Our Right to Amend Terms

13.1 We reserve the right to change these terms and conditions from time to time and we encourage you to revisit this page before confirming any purchase.

13.2 Any changes made are effective immediately upon posting to the website.

13.3 We may notify you when such changes are made by email but we remain this right at all times and may choose not to contact you unless we deem necessary. 

13.4 Your continued use of the website or our social media channels constitutes your agreement to all such terms and conditions laid out on this page.

13.5 We may, with or without notice, terminate any of the rights granted by these terms and conditions.

13.6 As a customer, you agree to comply with any termination or other notices, including, as applicable, by ceasing all use of the website and our social media channels. 


14 Discounts & Promotions

14.1 From time to time, Amrika may offer discounts for the items listed on our website, which maybe promoted either on the website directly, email marketing or on our social media channels. 

14.2 Amrika always reserves the right to change these discounts or promotions at our discretion. 

14.3 You can activate discounts or promotions by entering the code promoted in the box provided at checkout, which needs to be done before confirming your order. 

14.4 Kindly note most codes may include an expiry date or use variant, which Amrika remains the right to change at anytime. 

14.5 We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.

14.6 Once an item has been purchased at a discounted sale price, no further price adjustment will be offered should the item be further marked-down / marked-up.

14.7 Promotion codes are non-transferable and there is no cash or credit alternative at any stage for these codes if they are expired which can be done at any time, based on our preference.

14.9 Furthermore, a single code cannot be used in conjunction with any other promotion codes or discounts and must be redeemed by the date published, which again is provided at our discretion. 

14.10 Again, please note that all sale items are final and non-refundable. 


15 Indemnity and circumstances beyond control

15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside of our reasonable control.

15.2 A Force Majeure Events includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following;

15.2.1 Strikes

15.2.2 Lock-outs,

15.2.3 Other industrial action such as; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation of war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of Railways, Shipping, Aircraft, Motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks, the acts decrees, legislation, regulations or restrictions of any government; and pandemic or epidemic.

15.2.4 Our performance under any contract is deemed to be suspended for the period that the Force Majeure event continues, and we will have an extension of time for performance for the duration of that period.

15.2.5 We will use our reasonable endeavors to bring the Force Majeure event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.


16. Digital Gift Card

16.1 Digital Gift cards are valid for 12 months from the date of purchase.

16.2 If you have purchased this for someone else, please kindly forward the confirmation email which will contain your gift card details, to their contact details. 

16.3 Gift cards can be redeemed against all products listed on 24 hours a day, seven days a week.

16.4 Gift cards are non-transferable and can not be refunded, they can only be redeemed on and not on any other site owned or controlled by Amrika or any of its affiliates.

16.5 Gift cards cannot be exchanged for cash or other products.

16.6 If your order total is less than the value of the gift card, the remaining balance will be credited to your account as store credit and will be redeemed against subsequent orders. You may check your gift card balance online via your “My Account” page.

16.7 If you do not have an account on ,we will set up a temporary account for you to hold any remaining Gift Card balance as store credit which can then be redeemed against your next purchase on 

16.8 In order to access this temporary account, you will need the email which you used when placing your order using the Gift Card, and then you will need to follow the “reset password” instructions to set a new password in order to access the account.

16.9 If your order exceeds the value of the Gift Card and you have existing store credit on your account, this will automatically be redeemed to cover the remaining balance. Otherwise, if your order exceeds the value of the Gift Card and you do not have any existing store credit on your account, the remaining balance must be paid by credit or debit card.

16.10 If you return products you have purchased using a gift card, the refund will be credited to your account as store credit and will be redeemed against subsequent orders. You may check your store credit balance online via your “My Account” page. If you do not have an account on, we will set up a temporary account and issue your refund as store credit which can then be redeemed against your next purchase on

16.11 In order to access this temporary account, you will need the email which you used when placing your order using the Gift Card, and then you will need to follow the “reset password” instructions to set a new password in order to access the account.

16.12 All purchases made using our gift cards are subject to the terms and conditions listed on this page and we reserve the right to amend these terms and conditions at any time.

17. Giveaways

17.1 Any competitions are promoted as of when at Amrika discretion and we reserve the right to always select which prize can be offered. 

17.2 One winner will be chosen and will be notified within one week. Prize disptach times can not be confirmed but all tracking will be provided once shipment details are received and the parcel is shipped. 

17.3 The closing date for the competition / give away is always to be stated on the post or in relation to an event is 30 days after the event took place (closing date). Entries received after the closing date will not be considered.

17.4 If a winner has not replied within one week of being notified, Amrika will be entitled to choose another winner.

17.5 There is no cash or other alternative to the prize.

17.6 In the event of unforeseen circumstances Amrika reserves the right to provide an alternative prize of equal or greater value. This includes potential issues such as stock availability. 

17.8 Prizes are non-transferable.

17.9 The winner's name may be published on our news and social media pages and will be contacted by a member of the Amrika Team.

17.10 Our competition winners will only ever be contacted by the official Amrika Instagram account @amrikalondon or via a direct message. We will never ask you for any information regarding your bank details.

17.11 If you believe you have engaged with a fraudulent account, please contact your bank immediately and reach out to Action Fraud: 

18. Rentals

18.1 Selected Amrika inventory made available for rental option may only be rented or purchased for use by individuals over 18 years of age. Upon completing your purchase, you are herby agreeing to these Terms and Conditions, you represent that you are 18 years or older and that you are authorised to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting or purchasing the Inventory Items as described in these Terms and Conditions.

18.2 Rental Availability. Amrika retains all rights to place limits on the rental inventory made available on this site, this includes at our discretion the available stock and timeframes for garments.

18.3 Rental Availability. Amrika retains the right to cancel any order, including but not limited to restricting frequent or suspicious orders placed under a single customer account, payment card or billing or shipping address. We also reserve the right to limit, cancel or prohibit any rentals or sales of Inventory Items for any reason at our sole discretion, including but not limited to availability and geographic concerns.

18.4 Late Fees. If you fail to return the rented item(s) by the end of the Rental Timeframe - which is confirmed via email by Amrika after a rental order has been successfully received - as the customer, you will then be charged a Late fee equivalent to the the daily rental fee of the garment(s) you have rented. For example, if the rental fee for an item is £10 per day, you will be charged an additional £10 per day until the item has been returned, this includes delivery time. If your rental item(s) have not been returned within 7 days post the Rental Timeframe than an additional 25% on top of the daily extra charges will be due. Failure to make these payments - which will be issued by a direct invoice - will result in legal pursuit.  

18.3 Theft. Theft of any item is not tolerated and is described as any rental item(s) that is not returned back to Amrika within the agreed rental timeframe. If you steal or attempt to steal any item for longer than the agreed rental period, Amrika shall be entitled to take legal action against you and charge you Late Fees in accordance. 

18.4 Returns. Upon return of your rental item(s) you are required to send an email to with your tracking number within 24 hours of this being sent. It is your responsibility as the Customer to cover the return shipping fees. Amrika does not accept the responsibility of refunding any delivery costs for rental items. We also do not accept the liability of any parcel that is not returned to us. If your rental item(s) is not returned to us and no tracking evidence is provided within 24 hours of the parcel being sent, Amrika retains the right to charge you the full amount of the item(s) rented or issue Late fees in accordance.

18.5 Returns. If you do not pay the amounts you owe to us when due, including any Late fees, then we may need to institute collection procedures. Upon ordering from Amrika, you agree to pay our costs of collection, including without limitation reasonable legal fees if such matters are actioned.

18.6 Refunds. Amrika does not accept cancellations, refunds or offer store credit for rental items. If you have ordered a rental item by mistake, please email within 24 hours and upon receipt we will refund your original payment method should this item not yet be dispatched. We do not offer refunds, cancellations or exchanges should a product not fit or is incorrect in size, it is the responsibility of the customer to get in touch with Amrika before placing your rental order should you need further guidance on sizing an or product condition prior to purchase. 

18.7 Rental Timeframe. Once we have received confirmation of your rental order, we will be in touch to confirm via email the rental timeframe of each item included within your order. Rental Timeframes are offered in two options: 4 days or 7 days. The start date of the Rental Timeframe is declared in accordance with the tracking provided by Amrika, for when the parcel is delivered. This includes delivery to any collection points. The end date of the Rental timeframe is the last date of the rental period issued by us on email. These timeframes are not negotiable and can not be amended after the purchase of a rental order is complete. Should a customer request a longer Rental Timeframe, they must get in touch with us via email ahead of placing their order.

18.8 Rental Timeframes. If you wish to purchase a rented item(s) in its entirety during the rental period, you must inform Amrika 24 hours before the final end date and pay the remaining full amount of the garment as issued by Amrika. If this payment is not received in it's entirety within the Rental Timeframe and the item(s) are not sent back in accordance with these terms and conditions, our standard Late Fees and rental refunds policy remains intact.   

18.9 Deliveries. As the Customer, it is your responsibility to ensure that the address you provide at checkout is correct. Amrika's rental deliveries policies otherwise adhere in its entirety with our standard online order terms and conditions, as outlined in this document in section 3.

18.9.1 Deliveries. If upon delivery the rented item(s) you have received are received damaged, or not as advertised the Customer must inform Amrika via email within 24 hours and provide photograph evidence at such time. 

18.9.2 Condition of care. When renting an item(s) from Amrika, you agree to treat the Inventory Item(s) with great care and to return it to us in the same condition as it was in when you received it. This includes all original labels and packaging as provided. 

18.9.3 Condition of care. The Customer is responsible for any loss, destruction or damage to the Inventory Item(s) due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear from the start to end of the Rental Timeframe. This includes any wear and tear that encompasses minor stains, rips, missing beads, stuck zippers or other minor damage.

18.9.4 Condition of care. If you return an Inventory Item(s) that is damaged beyond normal wear and tear, ( which is disclosed at our discretion ) then you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the inventory Item(s), as determined in our discretion, up to the Replacement Value for the Inventory Item (on top of any applicable Rental Fees).

18.9.5 Shipping. At this point in time, Rental options are currently only made available for UK deliveries. 


For further information about our terms and conditions, please get in touch with our customer support team at